Visitor information

Parking

There is limited car parking available on site, and priority is given to disabled visitors.  

We encourage visitors to walk or cycle whenever possible.  

The site is easily accessible by public transport. 

Visit the getting here page for further details.  

Please note that parking is free in designated areas for 4 hours and will be monitored using Automatic Number Plate Recognition cameras. Those who park for over 4 hours, or outside of designated areas, will receive a Penalty Charge Notice.

Parking is time limited to 4 hours. If you feel you are going to be longer than 4 hours on the day, please register your vehicle in the shop or café for a longer stay.

There will be two electric car charging points in the main car park operated through pod POINT. This can be used through the pod POINT app where charges are displayed.

Bags and coats

Please note that there are no cloakroom facilities available at Shrewsbury Flaxmill Maltings. Coats and bags will need to be carried with you at all times, so it is recommended that belongings are kept to a minimum. 

Food and drink

Turned Wood Café serves hot and cold food and beverages. Visitors are welcome to bring their own food and drink on site however we ask you not to eat or drink within the exhibition. Only items purchased on site can be consumed within the Café.

Shop

Find out more about the Shop on our opening times page.

Please note, we ask that all children are accompanied by adults in the Shop.

Toilets

Public toilets are situated up one flight of stairs in the Café.  

Please note that all toilets are gender neutral however individual toilet cubicles contain hand washing facilities, so your experience is private. 

We have two accessible toilets. One on the ground floor in the Café and one outside, next to the Stables.  

Family friendly

Baby changing and breastfeeding

Baby changing facilities are in the accessible toilet on the ground floor in the Café.

Turned Wood Café has signed up to the Breastfeeding Welcome Scheme. If you would like to feed your baby in other public areas of the site, you are welcome to do so. 

Buggies

We welcome visitors with buggies and all entrances are accessible.

Buggy and pram parking is available in Turned Wood Café. 

High chairs

High chairs are available in the Turned Wood Café.

Bottle warming facilities

A microwave and bottle-warming facilities are available in the Café.

Visitor Guidelines

Dogs

Owners are welcome to bring dogs to the Shrewsbury Flaxmill Maltings site, including the Café, terrace, shop and courtyard areas however we ask that they are kept on a short lead at all times. No dogs (apart from assistance dogs) are permitted into The Mill exhibition or on guided tours.

We’d very much like you and your dog to have a great and safe time when you visit, so dogs must not be tied up or left anywhere on site, particularly in vehicles in the car parks. 

Assistance dogs are welcome everywhere at Shrewsbury Flaxmill Maltings including inside The Mill exhibition and office spaces.  

Smoking

We ask visitors not to smoke or vape inside any of the buildings or outside spaces at Shrewsbury Flaxmill Maltings.